We are looking for a skilled IT Support Specialist to join our team and provide technical assistance to users. You will be responsible for troubleshooting hardware and software issues, ensuring system efficiency, and assisting with IT-related projects.
Responsibilities
- Provide technical support to employees via phone, email, or in person.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, configure, and maintain computers, printers, and other IT equipment.
- Manage user accounts, permissions, and security settings.
- Assist with software updates, system maintenance, and backups.
- Document technical issues and resolutions for future reference.
- Collaborate with IT teams to implement new technologies and improvements.
- Ensure data security and compliance with company policies.
Qualifications
- Experience: At least 2 years of experience in IT support, helpdesk, or a similar role.
- Technical Skills: Knowledge of Windows/macOS, Microsoft Office, networking, and troubleshooting IT systems.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills for assisting non-technical users.
- Certifications (Preferred): CompTIA A+, ITIL, Microsoft certifications, or equivalent.
Why Join AspiraGlobal?
At AspiraGlobal, we empower businesses to scale and create talent abundance. By joining us, you’ll be part of a dynamic, mission-driven team that values innovation, collaboration, and growth. We offer a supportive work environment where creativity thrives, and your contributions directly impact the future of business. With access to mentorship and development opportunities, you’ll grow both professionally and personally while helping to shape the future of talent solutions. Together, we inspire change and make a lasting impact.
Job Type: Full-time
Pay: Php25,000.00 - Php35,000.00 per month
Benefits:
- Work from home
Work Location: In person
