Description
Virtual Staffing Solutions is seeking highly organized, professional, and compassionate Medical Receptionists to join our dynamic team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing excellent customer service while ensuring the efficient operation of the medical office or clinic.
Key Responsibilities
- Collect complete Patient’s demographic information; full name, address, email, phone numbers, and complete insurance information; ID/policy number, guarantor information
- Verify patients preferred pharmacy and imaging, in quickview
- Verify patients' demographics, and insurance info during every call
- Make reminder calls for appointments.
- Call patients for follow up appointments
- Collect on all copays, outstanding balances
- Call to remind patients of outstanding balances Remind patients of any upcoming appointments and or collect balances before ending every call
- Review scheduling guidelines and schedule notes before scheduling appointments.
- Collecting complete messages and sending them to appropriate medical team.
Skills, Knowledge & Expertise
- At least 6 months in the BPO
- Previous experience in healthcare programs preferred.
- Experience with electronic health records (EHR) systems.
- Excellent communication, organizational, and multitasking skills.
- Strong customer service orientation and problem-solving abilities.
Job Benefits
- HMO Day 1 with dependents
- Paid Vacation Leaves
- Leaves Convertible to Cash
- Life and Accident Insurance
- Health Insurance
- Night Differential
About Virtual Staffing Solutions
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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