Job Description
- Performs clerical work (e.g. encoding, typing, record keeping, filing, photocopying and other errands) assigned by the immediate superior
- Assist in office management and organization procedures
- Maintain files and records so they remain updated and easily accessible
- Perform other related tasks that may be assigned from time to time
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Qualifications:
- Graduate of any 4-year course
- with at least 6 months working experience as office staff, encoder or Customer service staff is an advantage but not required
- Fresh graduates are welcome to apply
Job Types: Full-time, Permanent
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Required)
Work Location: In person
Expected Start Date: 06/26/2025
Report job
