Quality Assurance Staff

• Interpret, implement, and ensure compliance with company quality assurance standards.
• Maintain accurate records of compliant and nonconforming processes.
• Track, document, and address quality issues, including root cause analysis and corrective actions
• Prepare internal report and conduct audits to monitor quality assurance activities.
• Develop and update quality standards for production and design, introducing improvements when necessary
• Create and implement testing protocols across all service lines
• Identify training needs and coordinate programs to ensure organization-wide compliance with quality policies
• Pursue ongoing professional development to stay updated on new solutions, technology, and best practices in quality management.
• Plan, execute and oversee inspection and testing of incoming and outgoing products to ensure conformance with specifications and quality deliverables.
• Support operations and local quality teams in tracking, documenting, and reporting quality levels, as well as CSR, environmental, and health & safety KPIs.
• Investigate product complaints and inspection findings to closure, in accordance with company and regulatory requirements
• Develop or revise complaint handling and inspection procedures to ensure accurate investigation and documentation
• Monitor risk management procedures and analyze problem logs to identify recurring issues for management and product development teams.
• Provide training and guidance to the quality assurance team on systems, policies, and core processes.

Qualifications:

• Bachelor's degree in Quality Management, Engineering, or related field
• Minimum of 2-3 years' experience in quality assurance or related field
• Knowledge of quality standards and regulatory compliance requirements
• Strong analytical, problem-solving, and documentation skills.
• Proficiency in MS Office and quality management system (QMS)
• Excellent communication and training facilitation skills.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• On-site parking

Work Location: In person