SALES AND PROFITABILITY
- ACHIEVE SALES TARGET AND PROFITABILITY - Responsible for planning and setting of strategies in achieving sales target as commitment to the company.
- MAXIMIZES SALES AND PROFITABILITY - Prepares budget based on targets, expenditures, and revenue projection. Ensuring positive Net Income at PNL.
- PROFIT AND LOSS - proper analysis and identifies root causes of variances and opportunities to improve performance. Have full knowledge on Food Cost, Labor Cost, Controllable and Uncontrollable Cost of the store.
CUSTOMER
- SERVICE EXCELLENCE- Responsible in the delivery of excellent service to our valued customers and setting a good example to the team. Initiates, establishes, and maintains business relationships with customers and possible clients.
- CUSTOMER COMPLAINTS- In charge of managing complaints and service recovery in his/ her assigned store.
- OWNERS AND PARTNERS- builds and maintains strong positive relationship with company owners and partners as well.
- COMMUNITY- builds and maintains positive and strong relationship with the community (Government, tenants and locals)
- LOCAL STORE MARKETING - ensures that all marketing programs will help improve store sales and will continue in advertising the brand.
PROCESS
- FSC AND CASH AUDIT- responsible in driving the team in achieving target scores in every audit set by the Management.
- REPORTS - ensures accuracy on reports and always meets deadline of submission.
- FOOD QUALITY, SERVICE AND CLEANLINESS STANDARDS - strictly implement measures in maintaining quality in serving food, giving service and cleanliness in all areas and gives corrective action plan in the non-conformance of FSC Standards.
- PROCESS IMPROVEMENT- reviews and identifies opportunities for continuous improvement of the system for operations.
- SAFETY AND SECURITY- strictly implements store safety and security procedures and designs additional preventive measures needed by the store.
- RESOURCES "5 Ms" - responsible in managing and maximum utilization of Manpower, Machine, Method, Money and Materials based on the budget set by the Management.
- CRISIS MANAGEMENT PROTOCOLS - seamless execution of crisis management protocols to the team.
- GOVERNMENT REQUIREMENTS - ensures completeness on documents of the store required by the government and local health.
- CASH AND STOCKS CONTROL- conducts regular audit on cash fund, actual sales, POS Generated sales and compliance on cash handling procedures. Ensures accuracy on food and non-food inventory.
ORGANIZATION CORE VALUES
- COMMAND AND RESPONSIBILITIES - Responsible in giving correct directions to his/her Managers and Team Members in adheres to the expected job performance and behavior that will result to the profitability and harmonious professional relationship inside the store.
- ACCOUNTABILITY- Has full accountability on overall performance, organization and welfare of the team. Must train, guide and motivate employees to ensure productivity, professional development and professional growth.
- RESPECT THE DEADLINE- Always meet the Deadline in submitting reports and other process needed by the Company. Value others people time as well.
- BE THE BETTER VERSION OF YOURSELF - Always seek for consistency and improvement. Lead by example as a Leader.
Job Qualifications:
- Proven experience as Restaurant Manager
- Skilled in project management
- Computer savvy; proficient in MS Office
- Outstanding communication and negotiation skills
- Excellent organizational skills
- Customer-service oriented
- A team player with leadership skills
- Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or any equivalent course.
- With experience in Restaurant Operations.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Willing to be trained at Tomas Morato, Quezon City
Job Type: Full-time
Benefits:
- Employee discount
- Pay raise
- Promotion to permanent employee
Experience:
- Restaurant management: 1 year (Required)
Language:
- English (Preferred)
Location:
- Baao (Required)
Work Location: In person
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