SNAPSHOT
Location: Meycauayan, Bulacan / Rockwell, Makati
Full-time, Hybrid
Position Summary
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
A DAY IN THE LIFE …
The Scrum Master guides, coaches and supports digital program for Nestlé businesses and/or markets to ensure that the goals of the digital program are accomplished. The Scrum Master is the main facilitator between the Business, the markets, the agencies (creative, UX, SEO, technical), the Nestlé IT and the rest of NGBS Website Optimization Service team. The Scrum Master ensures that Agile practices are followed and supports the websites success, act as an extension of the business team.
- Project Management: Manage optimization projects/initiatives across websites in scope by understanding business needs, ensuring implementation (by NGBS Website Optimization Service team or external partner) and reporting on project status and results.
- Website new features: Ensure needs are properly understood by implementation partner (agency or internal)
- Website new features: Ensure partner creates and run proper tests (incl. functional tests)
- Website new features: Build and deliver training to markets on newly build feature
- Coordinate business requests with other Website Optimization services resources (Content, SEO, Analytics)
- Monitoring and analysis of KPIs, present actionable insights to business
- Create and maintain Standard Operating Procedures and documentation
- Organize team ways of working (meet targets and goals, provide FTR solutions, follow estimates and deadlines)
ARE YOU A FIT?
- Outstanding communication, facilitation, negotiation, and coaching skills.
- 1-2 years’ experience as a Scrum Master for a web development project/ in an agile development environment; in managing the team of experts in a specific area, incl. remote teams.
- Ability to establish and maintain strong relationship with team members across multiple reporting/hierarchy levels.
- Strong interpersonal collaboration skills.
- Project management skills.
- Ability to work with remote stakeholders in a multi-cultural environment.
- Ability to proactively and independently follow up with business partners and other digital teams to identify opportunities, align strategies, and provide consultations on managing multiple projects.
- Understanding of website services activities and landscape (eCommerce, personalization, campaigns, social media, SEO).
- Knowledge of project tracking-management tools (Jira/Azure DevOps/Confluence experience etc.).
- A Certified Scrum Master (CSM) or has taken equivalent training.
- Upper-Intermediate or higher English Level.
