Qualifications:
- Good computer skills
- Active listening skills and attention to detail
- Strong customer orientation with desire and willingness to help
- Strong written and verbal communication in Spanish and English
- Preferably with BPO experience
- Saturdays and Sundays work schedule
- Graveyard schedule
- Willing to work onsite in Makati City
Job Description:
- As a customer success agent, you will manage incoming calls, video call/s, and customer service inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Follow communication procedures, guidelines, and policies
Job Types: Part-time, Temporary
Pay: Php2,500.00 per day
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- BPO: 1 year (Preferred)
Language:
- English (Preferred)
- Spanish (Preferred)
Work Location: In person
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