Business Analyst Team Manager

Role description

The Senior BA is required to be an Agile BA who will work collaboratively with the end users and specifically will:

Stakeholder management and communication

• Act as a point of contact for IT teams and business stakeholders, facilitating the efficient exchange of technical solutions and business requirements.

• Lead Conferences and Workshops: Plan and lead workshops, meetings, and presentations to get feedback, confirm specifications, and guarantee alignment and buy-in from stakeholders.

Adoption and Training

• The primary go-to person of the team in conducting periodic learning workshops to MAS and BoardLib user communities ensuring smooth transitions and adoption through communication, training, and support.

• Create training materials to be used for continuous learning references.

• Ensure the accuracy and content of the system’s knowledgebase based on the current application features.

Requirements Gathering and Elicitation

• Conduct requirements elicitation workshop and present findings to stakeholders.

• Gather and analyze data from many sources to spot patterns, trends, and insights that can guide business choices and workflow enhancements.

• Collaborating with stakeholders to understand their needs and requirements.

Process Enhancement and Modeling

• Define business processes in consultation with business users.

• Identify opportunities for process improvements and contribute to ongoing optimization efforts.

Solution Design and Evaluation

• Develop and recommend solutions to address business problems and meet stakeholder needs.

• Develop necessary requirements for the project in Azure Dev Ops, aligned with the standard document artifacts as supporting documents.

• Provide thorough specifications covering functional and non-functional requirements for minor and major enhancements.

Scrum team and other IT teams’ support and collaboration

• Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts.

• Coordinate with testing team and assist users with User Acceptance Testing.

• Collaborating with ITD teams to implement new technology solutions specifically with ITD colleagues working on the integrating systems on any technical requirements needed for providing a holistic solution to the business.

Participate in testing and validating new systems and processes to meet business requirements

Requirement and Qualification (Education & Work Experience)

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• Familiarity with data analysis tools, business process modeling, and project management methodologies.

• Good understanding of client's development process is an advantage

• Strong training and facilitation skills to design and deliver engaging training programs.

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

Skills

About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.