We are seeking a proactive and detail-oriented Business Operations Assistant to join our remote team. In this versatile role, you'll provide critical administrative and operational support across various departments. From employee onboarding and data reporting to vendor coordination and document management, you'll play an essential role in keeping day-to-day operations running smoothly.
This is a generalist administrative VA role ideal for someone who thrives in a dynamic, fast-paced environment and has a knack for organization and follow-through.
Key Responsibilities
Employee & Vendor Management
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Assist in onboarding new employees by setting up user accounts on various ordering and software platforms.
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Add users and locations to internal systems and platforms.
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Monitor compliance and ensure documentation adheres to company and regulatory requirements.
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Coordinate vendor orders and deliveries; follow up on shipment issues or delays.
Administrative & Project Support
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Maintain and organize important business documents (e.g., leases, business licenses) in shared/cloud drives.
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Track ongoing processes such as provider credentialing and license applications.
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Support HR with onboarding tasks to ensure seamless transitions for new hires.
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Provide operational support across teams as needed.
Data & Reporting
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Gather and compile data from multiple sources including phone systems and credentialing platforms.
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Generate reports and manage spreadsheets to monitor key operational metrics.
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Assist with basic accounting and vendor payment inquiries.
Qualifications
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At least 2 years of experience in administrative or business operations support.
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Excellent attention to detail and organizational skills.
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Proficient in Microsoft Excel, Google Sheets, and general data management.
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Comfortable using cloud-based platforms such as Google Drive and/or SharePoint.
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Strong communication and problem-solving abilities.
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Ability to prioritize multiple tasks while meeting deadlines.
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Experience with ordering platforms (e.g., Amazon, McKesson) is a plus.
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Familiarity with project management tools like Monday.com is a bonus.
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Bachelor’s degree preferred, or equivalent relevant experience.