Work Schedule: Monday to Friday | 8:00 AM – 5:00 PM Pacific Time (PST)
Employment Type: Full-Time | Remote | Offshore
Role Summary
We are seeking an experienced and detail-oriented Marketing & Sales Support Administrator to support our Marketing and Business Development functions. This is a multi-faceted role that combines administrative accuracy, digital marketing execution, CRM management, and inbound lead triage.
The ideal candidate has excellent communication skills, a strong command of modern marketing tools and CRM systems, and the ability to manage competing priorities efficiently. This position is integral to ensuring smooth client and candidate-facing operations while supporting internal teams with timely, organized, and actionable information.
Key Responsibilities1. Customer Service & Applicant Triage
- Monitor shared inboxes and respond to general inquiries, primarily from job seekers.
- Triage incoming candidate messages:
- Direct inquiries to job boards or application pages.
- Manually upload resumes into the ATS if the applicant is not already in the system.
- Maintain a professional and brand-consistent tone in all written communication.
- Meet internal SLAs and escalate urgent matters when necessary.
2. Inbound Lead Management
- Manage all inbound leads generated through the website, white papers, and partner channels.
- Classify leads:
- Hot – Direct hiring requests (immediate recruiter routing).
- Warm – Engaged prospects needing qualification (assigned to sales).
- Cold – Low-intent leads added to nurture campaigns.
- Track lead data accuracy in HubSpot and/or Bullhorn: lead source, response time, disposition.
- Flag high-potential or unresponsive leads for follow-up.
3. Social Media Management
- Schedule and publish content across all platforms using Later.com or similar tools.
- Execute recurring campaigns:
- Weekly hiring updates.
- Holiday greetings and milestone posts.
- Candidate testimonials (including formatting and permissions).
- Track and report social engagement metrics.
- Recommend content improvements based on performance data.
4. Website & Blog Administration
- Maintain and update the company website (WordPress).
- Format and publish two blog posts weekly, optimizing for readability and mobile responsiveness.
- Coordinate with internal content contributors to ensure accuracy and brand consistency.
- Perform basic text edits and layout adjustments as needed.
5. Sales Support & Prospect Research
- Build and maintain outbound prospecting lists.
- Conduct company-level research in key industries (e.g., mining, manufacturing, semiconductors, services).
- Identify decision-makers using platforms like ZoomInfo or Apollo.
- Clean and prepare lead records before uploading to HubSpot or Bullhorn.
- Support trade show/webinar planning by sourcing and formatting attendee and exhibitor lists.
Ideal Candidate ProfileExperience & Background
- 5+ years in a marketing or sales support role, ideally within staffing, recruitment, or B2B services.
- Preferred industry familiarity:
- Industrial/Manufacturing
- Mining
- Semiconductor
- Service-based sectors (hospitality, logistics, etc.)
Technical Skills (Preferred)
- CRM systems (HubSpot, Bullhorn).
- Website CMS (WordPress).
- Social media scheduling tools (Later.com or similar).
- Design tools (Canva or similar).
- Google Workspace (Docs, Sheets, Drive, Calendar).
- Lead sourcing tools (ZoomInfo, Apollo, etc.)
Soft Skills
- Excellent written English and attention to detail.
- Highly organized and capable of managing multiple tasks under tight deadlines.
- Proactive and self-motivated with a continuous improvement mindset.
- Comfortable working remotely and asynchronously with North American teams.
WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.
Job Type: Full-time
Pay: Php60,000.00 - Php70,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Work Location: In person