Responsibilities includes:
- Providing remote and on-site server/workstation technical support to all employees
- Installing and configuring hardware and software components
- Managing technical documentation
- Keeping accurate and detailed descriptions of services performed while on a service call
- Assist team in monitoring ticketing queue support requests and documenting in system
- Changing configurations, settings and permissions to fix computer issues
- Updating employees on the status of their service requests
- Gathering and analyzing data to diagnose problems with computer systems
Candidates must have:
- Experience in SAP Business One and Crystal Report Applications is an advantage
- Expertise in RDBMS Design and operation with strong knowledge in SQL
- With a strong understanding in operating systems, networking , and systems security
- Can manage Cisco, Meraki, Ruijie Switches, and Access Points
- Knowledgeable in Windows Server 2019 and Active Directory
Job Type: Full-time
Pay: From Php12,100.00 per month
Benefits:
- Company events
- Employee discount
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have any knowledge regarding in SAP Business One?
- Please input active email address and mobile number
- When do you prefer to be interviewed? Tuesdays or Thursdays?
Experience:
- Technical support: 1 year (Required)