Remote Employee BPO has an outstanding opportunity for you!
Role: Microsoft Intune Administrator (Endpoint Management & Security)
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 8:00pm - 5:00pm Philippine time (Includes 24/7 Emergency On-Call Support for Critical Issues)
Work Setup: WFH
Position Summary:
Were looking for a skilled and proactive Microsoft Intune Administrator to join our IT team. In this role, you'll take the lead in managing and optimizing a large-scale Microsoft Intune environment. Youll be instrumental in securing endpoints, enforcing compliance policies, improving the end-user experience, and driving operational efficiency across a dynamic enterprise setup. Responsibilities include hands-on configuration of policies, application deployment, compliance tracking, reporting, and close coordination with both internal teams and external partners.
Exciting Perk:
Upon successful hire, you'll travel to the U.S. for onboarding with all travel, accommodation, and per diem fully covered!
Job Duties and Responsibilities
Initial Assessment & Optimization
- Conduct comprehensive audits of existing Intune configurations.
- Review policies, groups, and management structures for improvement.
- Identify and document inefficiencies or security gaps.
- Participate in onsite imaging reviews to validate current processes.
Ongoing Intune Maintenance
- Monitor Intune service health and apply Microsoft updates.
- Troubleshoot device enrollment and compliance issues.
- Manage application deployments, policies, and device configurations.
- Conduct regular environment health checks and patch validations.
Environment Optimization
- Consolidate and refine policy and group structures.
- Improve reporting and monitoring dashboards.
- Automate routine device and application management tasks.
- Enhance integration with Microsoft 365 and related services.
Security & Compliance
- Implement and maintain conditional access and endpoint security policies.
- Align security baselines with best practices, including Zero Trust models.
- Strengthen data protection and compliance reporting.
- Perform regular assessments of security posture and controls.
Technical Support
- Deliver level 2/3 support for Intune-related issues.
- Provide guidance on new platform features and onboarding processes.
- Conduct service reviews and optimization planning.
- Create and maintain technical documentation and troubleshooting runbooks.
Change & Asset Management
- Follow change management workflows, including rollback planning.
- Maintain detailed logs and audit trails of changes.
- Support full device lifecycle: testing, deployment, imaging, deprovisioning.
- Integrate with internal asset inventory and status reporting systems.
Training & Communication
- Lead training sessions and workshops for IT support teams.
- Develop user communication templates and best practice guides.
- Collaborate with IT, compliance, and application teams to support transformation initiatives.
Qualifications:
Required:
- 35 years of hands-on experience with Microsoft Intune in enterprise environments.
- Strong expertise in endpoint configuration, policy enforcement, and device compliance.
- Knowledge of Microsoft 365 integration, conditional access, and endpoint security.
- Understanding of modern security frameworks (e.g., Zero Trust, NIST standards).
- Excellent documentation, troubleshooting, and communication skills.
- Ability to work independently and cross-functionally in a collaborative team environment.
Preferred:
- Microsoft certifications related to Intune, Endpoint Manager, or M365 Security & Compliance.
- Experience supporting regulated or multi-site organizations.
- Familiarity with automation and scripting (PowerShell, Graph API).
- Background in asset management system integration.
Job Types: Full-time, Permanent
Pay: From Php70,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Work from home
Experience:
- Microsoft Intune Expertise: 3 years (Required)
- Microsoft 365 Integration: 3 years (Required)
- Microsoft Certifications: 3 years (Required)
- Automation/Scripting Knowledge: 3 years (Required)
Work Location: In person