- Interpret, implement, and ensure compliance with company quality assurance standards.
- Maintain accurate records of compliant and nonconforming processes.
- Track, document, and address quality issues, including root cause analysis and corrective actions
- Prepare internal report and conduct audits to monitor quality assurance activities.
- Develop and update quality standards for production and design, introducing improvements when necessary
- Create and implement testing protocols across all service lines
- Identify training needs and coordinate programs to ensure organization-wide compliance with quality policies
- Pursue ongoing professional development to stay updated on new solutions, technology, and best practices in quality management.
- Plan, execute and oversee inspection and testing of incoming and outgoing products to ensure conformance with specifications and quality deliverables.
- Support operations and local quality teams in tracking, documenting, and reporting quality levels, as well as CSR, environmental, and health & safety KPIs.
- Investigate product complaints and inspection findings to closure, in accordance with company and regulatory requirements
- Develop or revise complaint handling and inspection procedures to ensure accurate investigation and documentation
- Monitor risk management procedures and analyze problem logs to identify recurring issues for management and product development teams.
- Provide training and guidance to the quality assurance team on systems, policies, and core processes.
Qualifications:
- Bachelor's degree in Quality Management, Engineering, or related field
- Minimum of 2-3 years' experience in quality assurance or related field
- Knowledge of quality standards and regulatory compliance requirements
- Strong analytical, problem-solving, and documentation skills.
- Proficiency in MS Office and quality management system (QMS)
- Excellent communication and training facilitation skills.
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- On-site parking
Work Location: In person