Sparkles.ph is seeking a proactive and detail-oriented Operations Officer to manage order processing, fulfillment, and inventory coordination across Shopee, TikTok, and Shopify. This role also involves assisting with customer service to ensure a seamless experience for our valued customers.
Key Responsibilities:
✅ Oversee daily order processing and fulfillment across Shopee, TikTok, and Shopify
✅ Coordinate with the warehouse team to ensure timely shipment of orders
✅ Manage and update inventory levels and SKUs across all platforms
✅ Work closely with customer service to resolve order-related inquiries
✅ Generate and analyze operational reports to identify improvements
✅ Support other operational tasks as needed
Requirements:
- Experience in e-commerce operations or fulfillment
- Familiarity with Shopee, TikTok, and Shopify platforms
- Strong coordination and problem-solving skills
- Good communication skills, especially in handling customer concerns
- Proficiency in Microsoft Excel is a plus!
About Sparkles.ph
Sparkles.ph is a mission-driven Filipino brand making 18K gold and freshwater pearl jewelry accessible and affordable to everyone. Backed by Cebuana Lhuillier, we empower Filipinos to invest in jewelry that doubles as financial assets, combining style and practicality.
Job Type: Full-time
Pay: Php18,000.00 - Php22,000.00 per month
Benefits:
- Company events
- Employee discount
- Employee stock ownership plan
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Question(s):
- Salary for this role is Php18,000 to 20,000 depending on the experience, is this okay with you?
Work Location: In person
