Responsibilities
• Manage and evaluate the admin team’s performance to ensure compliance and effective delivery.
• Conduct regular audit checks and report on the compliance status of managed sites.
• Oversee the completion of new hire pre-employment requirements, including background check compliance; monitor progress and assist with adjudication in accordance with company policy and legal requirements.
• Ensure standardized practices across all sites for key compliance processes, including document requirements, HR endorsement, and onboarding. • Identify and resolve gaps and inefficiencies in the onboarding process.
• Serve as the first point of escalation for issues related to onboarding and compliance.
• Represent the recruitment team, alongside Recruitment Heads, during audits.
• Liaise with vendors regarding escalated pre-employment concerns from the sites.
• Work on-site according to assigned location. • Perform other related tasks as assigned.
Qualifications
• Excellent interpersonal, written, and oral communication skills.
• Minimum of 2 years of leadership experience.
• Detail-oriented, with a strong focus on accuracy.
• Strong willingness to learn and adapt to changes.
• Excellent communication and collaboration skills.
• Strong interpersonal, written, and verbal communication skills.
• Experience using HRIS or ATS systems is an advantage.
• Proficient in Microsoft Office applications.
Responsibilities
• Manage and evaluate the admin team’s performance to ensure compliance and effective delivery.
• Conduct regular audit checks and report on the compliance status of managed sites.
• Oversee the completion of new hire pre-employment requirements, including background check compliance; monitor progress and assist with adjudication in accordance with company policy and legal requirements.
• Ensure standardized practices across all sites for key compliance processes, including document requirements, HR endorsement, and onboarding. • Identify and resolve gaps and inefficiencies in the onboarding process.
• Serve as the first point of escalation for issues related to onboarding and compliance.
• Represent the recruitment team, alongside Recruitment Heads, during audits.
• Liaise with vendors regarding escalated pre-employment concerns from the sites.
• Work on-site according to assigned location. • Perform other related tasks as assigned.
Qualifications
• Excellent interpersonal, written, and oral communication skills.
• Minimum of 2 years of leadership experience.
• Detail-oriented, with a strong focus on accuracy.
• Strong willingness to learn and adapt to changes.
• Excellent communication and collaboration skills.
• Strong interpersonal, written, and verbal communication skills.
• Experience using HRIS or ATS systems is an advantage.
• Proficient in Microsoft Office applications.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
