Employment type: Permanent
Location: Makati City, Metro Manila
Work setup: Hybrid (open to 2x a week in the office)
Work schedule: UK time 8am – 5pm (some flexibility may be required)
Pay range: Php 24,000 to 30,000
Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.
We are looking for an Assessment Specialist Management Administrator to join our Manila Assessment Specialist Management team. The role will support the Assessment Specialist Management team with a variety of administrative tasks and in managing queries, and providing assistance on a day-to-day basis.
Assessment specialist is the term used to include all the roles involved with creating, marking and moderating our assessments. Assessment specialists make an invaluable contribution to students' lives as well as being at the core of what we do.
Why Cambridge?
At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.
We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.
Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.
What can you get from Cambridge?
In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.
Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.
What will you do as an Assessment Specialist Management Administrator?
As an Administrator, you will be in a flexible skills-based role that contributes to the efficient and accurate administration of key processes performed within the Assessment Specialist Management team.
You will also be expected to:
- Plan and forecast Assessment Specialist numbers and roles to align with business needs.
- Ensure high quality and accurate Assessment Specialist data and information (including reserve lists) is available to the business.
- Collaborate with internal teams to meet resourcing requirements and improve processes.
- Support AS Resourcing Lead for all matters related to AS resourcing and data management.
- Provide flexible support across the Assessment Specialist Management team
What makes you the ideal candidate for this role?
You will be an ideal candidate if you have excellent written and verbal communication skills and have the ability to provide excellent customer service, maintain relationships with internal stakeholders, and resolve issues in a timely and professional manner.
Having the skills, knowledge, or experience on the below would also be essential:
- Proficient use of Microsoft office products (Outlook, Excel, Word, PowerBI)
- Very good communication skills, both written and verbal in English
- A proven track record in administration, ideally in a customer facing role and working with a large workload
- Strong analytical skills and experience in interpreting and communicating data effectively.
- A proactive and agile mindset, always looking for ways to improve processes and deliver better outcomes.
Deadline of application submission is on July 9, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.
Note: Should you be selected for the role, a formal offer via DocuSign will be issued once we receive a “green” status report for the background check.