COLD CALLER / APPOINTMENT SETTER (Australian Market) – Full-Time, Onsite
Location:
Angeles City Office – Pampanga, Philippines
(Onsite work required – not a remote role)
Job Type:
Full-Time | Monday to Friday | Day Shift (Aligned with AEST)
Job Description:
We are looking for a results-oriented and confident Cold Caller / Appointment Setter to join our growing team in Angeles City. The successful candidate will be responsible for conducting outbound calls and emails to Australian businesses, qualifying potential leads, and scheduling sales appointments for our clients or internal sales team.
This is a full-time, onsite role requiring strong communication skills, a professional demeanor, and the ability to build relationships with business decision-makers. You’ll be part of a fast-paced, collaborative team focused on lead generation and sales pipeline growth for Australian-based accounts.
Key Responsibilities:
- Make outbound cold and warm calls to Australian businesses to generate and qualify leads.
- Schedule appointments and demos for the sales team, ensuring accurate meeting details.
- Maintain and update lead and contact records using CRM software (e.g., HubSpot, Salesforce).
- Follow structured call scripts while also adapting to the conversation as needed.
- Collaborate with team leads and sales reps to align outreach strategy with client goals.
- Meet daily and weekly KPIs including call volume, appointments booked, and show-up rates.
- Maintain professionalism and cultural awareness when communicating with Australian clients.
- Work in alignment with Australian time zones (AEST/AEDT).
Qualifications:
- At least 2-3 years of experience in B2B Telemarketing, appointment setting, or outbound sales
- Experience handling Australian accounts or communicating with Australian businesses
- Excellent spoken and written English with a clear, neutral, or AU-friendly accent
- Familiarity with CRM tools like HubSpot, Salesforce, or Zoho
- Ability to follow call scripts, think on your feet, and handle objections effectively
- Strong organizational skills and attention to detail
- Willingness to work onsite in Angeles City during AEST business hours (Morning Shift)
Preferred:
- Background in sales support, lead generation, or outsourcing
- Experience with tools like 3CX, Calendly, Google Workspace, or LinkedIn Sales Navigator
What We Offer:
- Competitive base salary
- HMO after regularization
- Paid training and continuous development
- Collaborative and supportive office culture
- Fixed weekends off
- Fast Application Process
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Paid training
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you willing to work in Angeles City?
- What's your expected monthly rate?
Experience:
- B2B Appointment Setter : 2 years (Required)
Language:
- English (Required)
Work Location: In person
