· Finished Senior High School/newly graduate of any 4 year course.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times.
· With good social media skills i.e. Facebook, Tiktok etc.
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments, and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.
· Excellent analytical and problem-solving skills.
· Strong management and leadership skills.
· Effective communication skills.
· Physically fit and Detail-oriented.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php14,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Ability to commute/relocate:
- San Mateo, Rizal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Work Location: In person
