- Answer Inbound calls
- Answer emails
- Answer Chats
- Explain technical concepts to non-technical users
Qualifications:
- College Graduate Bachelor's degree related to Science, Technology, Engineering and Communication or 2 year technical/vocational course (with certificate of completion)
- Must have 1 yr. of CSR/TSR experience.
- Strong knowledge in troubleshooting issues with mobile phones and PC/Laptop
- w/ TSR experience in a BPO company handled international account.
- Good to Excellent communication skills
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Experience:
- BPO: 1 year (Required)
- customer service: 1 year (Required)
- technical support: 1 year (Required)
Language:
- English (Preferred)
Work Location: In person
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