- Support the implementation of social media and digital marketing strategies.
- Schedule and manage content across social media, website, and email platforms.
- Write and edit marketing copy for web, social media, ads, and internal use.
- Assist in running and optimising paid ads (Google, Meta) and email campaigns.
- Update website content and ensure it aligns with the brand voice.
- Design basic digital assets using Canva or similar tools.
- Track performance using tools like GA4, Meta Ads Manager, and Google Ads.
- Support campaign and project coordination across teams and channels.
- Prepare regular reports with insights and recommendations.
- Help with general marketing tasks and team support as needed.
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field.
- 3–5 years of experience in a digital marketing role, ideally within eCommerce or online retail.
- Excellent written and verbal communication skills, with the ability to tailor messaging across platforms and audiences.
- Strong copywriting, proofreading, and content creation skills.
- Proficient in using CMS and eCommerce platforms such as WordPress, WooCommerce, or Shopify.
- Skilled in design tools such as Canva, Adobe Creative Suite, or CapCut.
- Experience with email marketing platforms like Mailchimp or Klaviyo.
- Proficient in Google Analytics (GA4), Google Ads, and Meta Ads Manager.
- Competent in Microsoft Excel or Google Sheets for campaign planning, reporting, and data analysis.
- Analytical mindset with the ability to interpret marketing data and support data-informed decisions.
- Exceptional attention to detail and commitment to brand consistency.
- Strong organisational and time management skills, with the ability to manage multiple campaigns and meet deadlines.
- Collaborative team player with a proactive and adaptable approach to changing priorities.
Benefits
Why Join Twoconnect?
We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:
- Work from home
- Monday to Friday 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
- Opportunities to work with leading companies in Australia and beyond
- Comprehensive HMO and government-mandated benefits
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.
We offer a people-first culture where you're valued, not just counted.
To learn more about us visit our socials:
Website: https://twoconnect.com.au/
Careers: https://apply.workable.com/twoconnect-careers/
LinkedIn: https://linkedin.com/company/twoconnectau
Facebook: https://www.facebook.com/2woconnect/
Instagram: https://www.instagram.com/twoconnect_/
