Join Our Team at eBiz!
Looking for a rewarding career? Apply now and become part of Asia-Pacific’s FIRST direct network agent of WESTERN UNION!
As a Front Line Associate, you’ll be the face of e-Biz, delivering exceptional customer service by processing transactions efficiently, assisting clients with their money transfer needs, and promoting additional services. You’ll play a key role in branch operations while contributing to the company’s growth and customer satisfaction.
Your Role
Provide Excellent Customer Service: Assist clients with transactions, address inquiries, and ensure a positive customer experience.
Promote Products and Services: Offer Western Union services and cross-sell other financial products.
Ensure Operational Compliance: Accurately process over-the-counter transactions and follow company policies and procedures.
Support Branch Operations: Perform daily tasks including cash handling, reporting, and following escalation protocols for high-value transactions.
Analyze and Report: Identify discrepancies, submit accurate reports, and provide feedback on transaction trends.
Why Join Us?
✔ Competitive salary package
✔ 14th-month pay
✔ Health benefits & Group Life Insurance
✔ Rice subsidy
✔ Company-provided uniform
✔ Additional incentives & benefits (subject to company policies)
What We’re Looking For:
✔ Graduate of any 4-year course
✔ Pleasant personality & strong customer service skills
✔ Preferably residing near the work location
✔ Cash handling & customer service experience is a plus, but not required
Job Types: Full-time, Fresh graduate
Benefits:
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person
