- Effectively communicating with customers by composing accurate, prompt and effective replies to customer inquiries, via phone, chat and e-mail
- Ability to handle difficult or sensitive issues with customers in a polite and tactful manner
- Collects and contributes to daily/weekly/monthly reports monitoring customer activity
- Understanding company products, systems and customers
LOCATION: Cebu IT Park
POSITION: Customer Service Representative – HEALTHCARE ACCOUNT
WORK SET-UP: Pure Onsite
SCHEDULE: Night Shift
START DATE: Urgent / ASAP
(COMPENSATION & BENEFITS)
- EARN UP TO 16,000-22,610,000 SALARY ( Depends on previous salary and experiences in BPO)
C. Account allowances which will be discussed during the offer process
D. Clothing allowances
E. Transportation allowance
F. 20% Night Diff
G. HMO day 1
(REQUIREMENTS/QUALIFICATIONS)
· SHS Graduate/Completed 2 years in College w/o back subjects, College graduate
· With or without Work Experience (with Good Communication and Excel Skills)
· Complete pre employment reqs( Diploma or TOR, COE, etc.)
SEND YOUR UPDATED RESUME HERE OR MESSAGE ME ON VIBER 09171607994 FOR FASTER RESPONSE.
APPLY NOW :)
Job Type: Full-time
Pay: Php16,000.00 - Php23,000.00 per month
Benefits:
- Paid training
Work Location: In person