About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
For more information, please visit www.fwd.com
About FWD Life Philippines
FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.
For more information, please visit fwd.com.ph.
1 www.insurance.gov.ph > Statistics > Life > 2022 > Based on Paid-Up Capital
2 www.insurance.gov.ph > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent
To lead the coordination, development, and delivery of learning and development programs by managing training logistics, supporting content creation, and facilitating employee learning experiences. The role ensures the effective execution of L&D initiatives that meet functional needs and collaborates with People and Culture teams to foster a culture of continuous learning and employee engagement.1. Training Needs Analysis
• Leads learning needs assessments across multiple business units or functions.
• Collaborates with P&C Business Partners and Centers of Excellence to align learning initiatives with functional and business priorities.
• Provides recommendations to improve learning strategies based on data and stakeholder input.
2. Program Design, Development and Culture Building
• Designs and develops learning programs for employees and mid-level leaders.
• Creates instructional content using a variety of formats (e-learning, instructor-led, blended).
• Integrates company values and culture-building elements into learning experiences.
• Applies adult learning principles and instructional design best practices with minimal supervision.
3. Program Delivery and Execution (L&D Operations)
• Manages the planning and execution of the L&D calendar and GO L&D initiatives.
• Ensures timely and efficient delivery of all L&D programs.
• Facilitates training sessions, particularly in leadership, communication, and soft skills.
• Prepares learning reports and insights for review by senior P&C leaders and functional heads.
4. Evaluation, Continuous Improvement and Organizational Development
• Measures training effectiveness using feedback, performance data, and business impact metrics.
• Identifies opportunities for improvement and innovation in learning programs.
• Supports organizational development efforts in collaboration with P&C teams and business leaders.
5. People and Culture Business Partnering
• Partners with mid-level leaders and P&C Business Partners to support talent development and engagement strategies.
• Provides input on workforce planning, succession, and performance management.
• Acts as a liaison between business units and P&C Centers of Excellence to ensure alignment of learning with broader HR initiatives.
Education & Certification:
- Bachelor’s degree in Psycholgy, Human Resources, Education, Organizational Development, or related field.
Experience:
- Minimum 5 years in Learning & Development, with exposure to HR business partnering.
- Experience in the insurance or financial services industry is an advantage.
Privacy Notice
Your privacy is a priority for FWD. The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.
FWD has partnered with Talocity Instasolutions Private Limited (“Talocity”) to manage the initial filtering of candidate’s profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform. The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.
When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process. Shortlisted candidates will then be contacted by FWD for the face-to-face interview.
