We are seeking a highly organized and proactive Property Management Assistant to support day-to-day operations, focusing on tenant communication, rent tracking, maintenance coordination, and administrative reporting. The ideal candidate is tech-savvy, detail-oriented, and comfortable managing communications across multiple tenants and vendors in a fast-paced, remote-first environment.
Key Responsibilities:Tenant Support & Communication
- Act as the first point of contact for tenant messages (email/text)
- Send rent reminders and manage follow-ups
- Provide updates regarding maintenance and vendor schedules
- Use prepared scripts to respond to common tenant inquiries
- Escalate critical or complex issues to the owner
Maintenance & Vendor Coordination
- Log maintenance requests received via forms or email
- Assign vendors, monitor progress, and ensure timely completion
- Follow up with tenants for satisfaction before closing tickets
Reporting & Administrative Support
- Maintain an up-to-date maintenance tracking sheet or board
- Submit concise weekly reports on tenant issues, ticket status, and rent updates
- Track lease expirations and renewal status monthly
Qualifications:Education:
- High School Graduate or above
Experience:
- Customer service experience
- Comfortable using CRMs and communication tools
- Familiar with lease or rental processes is a plus
Skills:
- Excellent written and verbal English communication
- Strong attention to detail and follow-through
- Professional yet approachable tone
- Organized, independent, and responsive
- Proficient in Google Workspace (Docs, Sheets, Forms), Microsoft Office
- Familiarity with communication and task tools: Slack, Trello, Asana, Monday.com, Google Voice/OpenPhone
Preferred (Not Required):
- Experience with CRMs like Zoho, Appfolio, Yardi, or Avail
If you're dependable, detail-driven, and ready to play a critical support role in managing residential properties, we’d love to hear from you. Apply today and join a dynamic, fast-moving team that values precision and initiative.
Job Type: Permanent
Pay: Php30,000.00 - Php40,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
Work Location: Remote