About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Position Summary:
We are seeking a proactive and resourceful Recruitment Officer to join our team. The Recruitment Officer will play a key role in attracting, sourcing, and selecting qualified candidates to meet the growing needs of the organization. You will manage end-to-end recruitment processes and ensure a positive candidate experience throughout.
Key Responsibilities:
- Partner with hiring managers to understand job requirements, workforce needs, and team dynamics.
- Create and post job advertisements on appropriate platforms (e.g., LinkedIn, job boards, company website).
- Source candidates through various channels including databases, social media, networking, and direct outreach.
- Screen resumes, conduct initial interviews, and assess candidate qualifications.
- Coordinate interviews between candidates and hiring teams, ensuring timely communication and feedback.
- Manage the candidate pipeline and applicant tracking system (ATS) effectively.
- Conduct background checks and employment verifications as required.
- Support employer branding initiatives and recruitment marketing efforts.
- Generate recruitment reports, metrics, and insights for HR and leadership.
- Stay updated on market trends, salary benchmarks, and best practices in talent acquisition.
Qualifications:
- Proven experience as a Recruitment Officer, Talent Acquisition Specialist, or similar role.
- Familiarity with recruitment platforms, applicant tracking systems (ATS), and sourcing tools.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to manage multiple open roles simultaneously and meet deadlines.
- High level of discretion and professionalism with sensitive information.
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field preferred.
- Knowledge of labor laws and equal employment regulations is an advantage.
Supportware is the Service Delivery Partner of Helpware in the Philippines. Supportware's main goal is to provide Helpware, with excellent business process solutions and to achieve the optimum job-person match. On behalf of Helpware, candidates can discuss and explore current job opportunities within the company.
Work Environment:
As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such, it is our goal to keep our employees safe during these uncertain times.
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Afternoon shift
Supplemental Pay:
- 13th month salary
- Performance bonus
- Quarterly bonus
Application Question(s):
- Can you work onsite?
- What applicant tracking systems (ATS) have you worked with, and how comfortable are you using them?
- How much is your asking salary?
- Do you have an experience as a Recruitment Officer, , Talent Acquisition Specialist, or similar role? Please specify:
Work Location: In person
