LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We are looking for a confident and results-driven Sales Development Representative (SDR) to support lead generation efforts for a telco-focused client. This role involves reaching out to B2B decision-makers, introducing the company’s services, and setting up discovery meetings with the sales team. The ideal candidate has strong communication skills, a professional phone presence, and prior experience in B2B outreach.
This is a full-time, remote role that follows Australian business hours (8-hour shift between 9:00 AM – 7:30 PM, South Australia time).
Key Responsibilities
- Generate leads by identifying and reaching out to business decision-makers.
- Conduct outbound calls to qualify prospects and offer value-led conversations.
- Present the benefits of reviewing their current telco services with our client’s team.
- Schedule qualified meetings or appointments with interested prospects.
- Use provided tools (e.g., phone systems, CRMs) to complete daily outreach efficiently.
- Maintain accurate call logs, lead details, and scheduling activities.
- Meet daily and weekly performance targets for calls and meetings set.
Qualifications (Must-Haves)
- At least 2 years of experience in B2B sales, lead generation, or telemarketing.
- Excellent English communication skills (both verbal and written).
- Confident in speaking to business owners and senior decision-makers over the phone.
- Strong organizational and time management skills.
- Tech-savvy and comfortable using sales tools or phone systems.
- Reliable internet connection and a quiet work environment.
Preferred Qualifications (Nice to Haves)
- Experience working with clients in Australia or during AU business hours.
- Background in telco, BPO, or outsourced services.
- Familiarity with CRM platforms and outbound calling tools.
What We Offer
- Full remote setup
- Paid training
- HMO coverage
- Tools and systems provided (e.g., VOIP/phone system)
- Supportive, team-oriented environment
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