LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We are hiring a Sales Development Representative (SDR) to support a U.S.-based company specializing in seasonal and corporate lighting solutions. This role is ideal for a mid-level sales professional who is skilled in B2B outreach and lead qualification, and who speaks with a neutral English accent. The SDR will be responsible for identifying new business opportunities, conducting outbound outreach, and scheduling qualified meetings for the Account Executive.
This is a full-time, remote role following a U.S. time zone schedule.
Key Responsibilities
- Lead Generation: Research and identify prospective B2B clients in key industries including retail, hospitality, and corporate sectors.
- Outbound Outreach: Initiate cold outreach through email, phone, and social platforms to engage leads and introduce the company’s products and services.
- Lead Qualification: Evaluate leads to ensure they meet the company’s ideal customer profile before passing them to sales.
- Appointment Setting: Book qualified meetings or product demos for the Account Executive.
- Collaboration: Work closely with and report directly to the Account Executive, providing updates on outreach progress and pipeline status.
- `CRM Use: Maintain accurate records of prospect interactions, status updates, and scheduled meetings in the CRM system.
Qualifications (Must-Haves)
- 2–3 years of experience in a Sales Development or Lead Generation role, preferably in a B2B environment.
- Strong verbal and written communication skills with a neutral or North American-friendly English accent.
- Proven experience with cold calling, email outreach, and LinkedIn/social prospecting.
- Ability to research target companies and identify key decision-makers.
- Organized, proactive, and capable of working independently while collaborating remotely with a U.S.-based team.
- Familiarity with using CRM tools for tracking outreach and lead management.
Preferred Qualifications (Nice to Haves)
- Experience selling or prospecting in seasonal, retail, or design-focused industries.
- Knowledge of lead generation tools (e.g., LinkedIn Sales Navigator, Apollo, HubSpot).
- Background working with U.S.-based clients or teams.
What We Offer
- 100% remote work
- Paid training
- HMO coverage
- Collaborative and supportive environment
- Tools and systems provided
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