Compensation & Benefits
- Base Pay: 28,000-35,000 pesos/monthly
- Paid Time Off
- Internet Grant (Worth 2,000 pesos)
- Performance Bonus paid weekly
- You'll receive ongoing training from our Team Managers, who have previously performed the same job and will help you to master it!
Objection Handling & Credit Rebuilding Sales:
- Act as the final point of contact during the application process.
- Address any remaining questions or concerns before finalizing the application.
- Present and sell loan products based on the customer’s financial needs and circumstances.
- Maintain a positive and empathetic approach to convert potential hesitations into successful outcomes.
- Guide customers through the final steps of the process, ensuring satisfaction.
- Provide clear, concise financial education about product benefits to their credit history/file.
- Serve as a resource for customers, answering questions and offering guidance to build financial health.
- Ensure customers fully understand product offerings, terms, and how they can improve their credit score as an added benefit.
CRM Management & Process Optimization:
- Accurately document customer interactions, objections, and sales outcomes in the CRM system.
- Analyze CRM data to identify trends, optimize objection-handling strategies, and enhance conversion rates.
- Collaborate with team members to streamline sales processes, share insights, and drive continuous improvement.
- Utilize CRM data to track performance and refine sales strategies for better results.
Desired Skills & Abilities:
- 3+ years of proven sales experience, ideally in financial services.
- Expertise in objection handling and negotiation.
- Strong communication skills in English; French is a plus.
- Familiarity with CRM systems (Salesforce experience preferred).
- Ability to thrive in a fast-paced, multitasking environment.
- Strong problem-solving skills, with a proactive approach and positive attitude.
About Us:
Founded in 2014, Spring Financial has spent the last 10 years simplifying the lending process for millions of Canadians providing a wide range of solutions to effectively manage various financial circumstances. In the process, we’ve become the largest fintech loan originator in the country with over 80,000 monthly applicants! Today, Spring offers personal lending, credit building, mortgages & savings products, and a growing range of financial services, all of which are made available to Canadians from the comfort of their own home and without having to visit a branch!
We have an ambitious roadmap that will enable us to build on our best-in-class customer acquisition and origination platform. Our goal is to create solutions and innovative new products for our end consumers, including next-gen credit cards and other data-based fintech products. We are dynamic entrepreneurs who operate with a real sense of urgency. We have created some of the best in market products and sales processes allowing millions of Canadians to get access to financing online, via text or over the phone – all from the comfort of their own home! To learn more about our offerings please visit our website here: www.springfinancial.ca.
Recruitment Process:
- Initial Contact: Our Talent Acquisition Coordinator will reach out to you to confirm details of your experience and what you are looking for.
- Interview with Hiring Manager: If the hiring manager is interested, we will schedule an interview with department managers to discuss your suitability for the role.
- Background Check: Successful candidates will proceed to a background check, which includes verifying your work-from-home setup and identity.
- Talent Acquisition Discovery Call: We will discuss common policies and arrangements related to our work-from-home setup with you.
- Offer and Onboarding: We will then provide the necessary documents for your job offer and start the onboarding process.
- IT Setup: Finally, we will then schedule a call with our Technical Team to setup your computer making sure you're all setup for your first day