Job Title:
- Japanese Customer Expert(Bilingual Speaker)
Location:
- Eastwood, Quezon City
- Silver City. Pasig City
Account/ LOB:
- Fraud Detection
Work Set up & Schedule:
- Night Shift / Onsite
Salary Package: 90,000 - 110,000 based candidate work experience
- 90,000 - Profile: Japanese language- minimum 2 years CC experience (Non-Native Speaker Package)
- 100,000 - Profile: Japanese language- minimum 2 years’ CC experience (Native Speaker Package)
- 100,000 - Profile: Japanese language- with Fraud experience (Japanese- with Fraud experience)
- 110,000 - Profile: Japanese language- with Fraud experience (Native Speaker Package)
KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING
Job Qualifications:
- B2 and above CEFR
- Japanese-speaking customer experts, N1/N2/ N3 proficiency (open to both native and non-native speakers)
- At least 2 years of call center experience OR 6 months of fraud analyst experience
- Amenable to work onsite
- Amenable to go onsite for face to face interview
Recruitment Process:
- Onsite Initial Interview
- Language Assessment
- Operations Interview
- Job Offer
Job Types: Full-time, Permanent
Pay: Php80,000.00 - Php85,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
Experience:
- 6 months in BPO: 1 year (Preferred)
Language:
- JAPANESE (Preferred)
License/Certification:
- ABLE TO READ AND WRITE KANJI (Preferred)
Willingness to travel:
- 100% (Preferred)