Job Summary:
To ensure smooth and efficient daily operations of the clinic.
Job Description
1. Participates in developing and implementing new clinical practices, policies, procedures & systems to enhance existing clinic services and raise the standards of patient care at MyH.
2. Assists in developing long range plans and implementing marketing campaigns to increase the clinic’s profitability.
3. Presides monthly meetings and addresses clinic operations concerns and issues. Rolls out new policies and protocols to all clinic staff members.
4. Assists in developing and implementing cost effective policies and procedures for all administrative and operational areas.
5. Resolves problems, both administrative and operational issues, including maintenance of clinic facilities, machines and network concerns ensuring compliance with regulations and standards.
6. Acts as liaison officer between the clinic and external parties.
7. Coordinates with the Cluster Heads and Sales & Marketing to address customer expectations and complaints.
8. Monitors the work schedules of the medical doctors and staff to ensure that daily staffing requirements are adequate.
9. Endorses doctor applicants to the Cluster Heads for credentialing and forwards the required documents to the Admin. Assistant for filing.
10. Requests HRD to prepare consultancy contracts after approval of the Cluster Head. Explains the provisions of the contract to the consultant before signing and have the copies returned to HRD for notarization.
11. Conducts the final interview and makes hiring decision on the applicants endorsed by HRD for vacancies in the clinic.
12. Conducts review of medical and laboratory results.
13. Conducts regular performance evaluation reviews of direct reports and validates the result of performance appraisals for all the clinic personnel.
14. Identifies training and development needs of the clinic personnel and recommends training to maintain/enhance performance.
15. Coaches, disciplines and motivates the clinic personnel to create and maintain a healthy work environment.
General Competencies
● Strong leadership skills
● Excellent inter-personal and communication skills
● Excellent plan
● Good people management skills
● Analytical skills
● Result-oriented
● Customer focused
● Strong conflict management skills
Technical Skills
● Broad understanding of Healthcare
● Occupational Health and safety
● Knowledge/use of clinical practice/best practice guidelines
● Knowledge of management and leadership principles
● Knowledge of government regulations in the healthcare industry
Educational Attainment
● Graduate of BS Nursing or other medical allied courses.
Work Experience & Duration of Requirements
● At least 3 years experience in the same capacity, preferably gained from the same industry.
Basic Training Requirements
● Basic Life Support
● Occupational Health and Safety
● Advanced Life Support
Licensure Requirements
● None required, but an advantage if you have one.
Working Conditions
● Clinic based
Equipment/Work tools Requirements
● Laptop
● Mobile
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
