- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.•Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax etc.•Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.•All other duties as needed or assigned.
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