QUALIFICATIONS
- Customer Service Skills
- Problem-Solving Skills
- Communication Skills
- Leadership Skills
- Knowledge in JDA System
FUNCTIONS AND RESPONSIBILITIES
1. SALES AND PROFITABILITY
- Achieves sales versus target
- Achieves EBIT and EBITDA versus target
- Manages operating expense effectively by implementing cost-effective plans
2. MERCHANDISING AND SHRINKAGE CONTROL
- Maintains ideal Shelf Service Level (SSL)
- Knowledgeable on product off take particularly on fast moving and best selling merchandise
- Ensures that merchandise display guidelines are strictly followed
- Ensures that clean and fresh standards are observed in all departments
- Maximizes marketing promotions through timely and proper execution
- Ensures correct and timely implementation of space rentals
- Ensures correct execution of Category Management
- Supervises Cycle Count, Semi- Annual, and Annual
- Inventory activities to ensure accurate results
- Ensures that security measures and control procedures are in place
- Ensures that market returns (Return to Vendor - RTV) are within allowable percentage
3. BUSINESS ANALYSIS
- Reviews Financial Performance and identifies solution to address business needs
- Conducts monthly Departmental Review and implements programs to achieve financial targets
- Initiates competitive study to identify opportunities that will help improve sales
4. CUSTOMER SERVICES
- Ensures 100% compliance to of all store personnel to Customer Service Standards
- Conducts Customer Need Analysis to identify areas for improvement of the store
- Handles customer service-related complaints effectively
4. PEOPLE MANAGEMENT
- Conducts objective and timely performance evaluation
- Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
- Ensures proper implementation of employee discipline at all times
- Ensures 100% compliance to approved policies and procedures
5. REPORTORIAL REQUIREMENTS
- Prepares Departmental Sales Analysis
- Prepares Annual and Semi-Annual Performance Appraisals
- Performs Stock Correction Requests
- Ensures application of local permits and licenses not covered by company's Liaison Officer
- Recommends community sponsorship activities as part of store's social responsibility
- Prepares and approves SAP-related requirements
- Prepares and approves CEBMS-related requirements
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Store Manager: 1 year (Preferred)
- Retail management: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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